Frequently Asked Questions
Everything you need to know about your Farer experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
We accept returns within 30 days of delivery. Items must be unworn, with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Afterpay.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to follow your package's journey in real-time.
Are your materials sustainably sourced?
Yes, at Farer, we prioritize ethical manufacturing and use high-quality, sustainable fabrics including organic cotton and recycled polymers to ensure durability and minimal environmental impact.
Do you offer a warranty on your products?
All Farer products are backed by a 12-month manufacturing warranty. This covers any defects in materials or craftsmanship under normal wear and tear.